Got that Luke Howard’s album today and it was packaged the way I like, the way I asked it to be packaged. Record was taken out of the cover, wrapped in bubble wrap, secured with carton stiffeners and packaged in mailer with lovely “bumper zones” (securing the corners of the cover). And the record, it turned out to be in perfect condition!

The main point is that this package came from Australia to Europe and the record was in perfect condition. What I’m trying to say here is that artists/record companies should take little more effort on packaging LP’s: rip those shrink wraps away (those causes only seam splits), take records out of the cover before sending (seam split issue once again) and use mailers with “bumper zones” (or secure those corners of the cover some other way, read: use your imagination). This may save you from everlasting harms of claims and returned records..

Of course there are those who want their records to be sealed, choice is yours. But keep in mind that You, as a customer, have a right to get what you have paid for in that condition it was when you ordered it. It’s sellers job to make that happen.

Fortunately I have seen more and more companies/artists using these secured mailers nowadays and I’m very glad about that. And those who read their emails..

Mailers with “bumper/buffer zones”:

Brookvale Records has awesome mailers:

And here is one in UK:


And thanks to Luke Howard for this one, I really appreciate how well this was packaged and secured!



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